Frequently Asked Questions
Everything you need to know about your Ronny Kobo experience.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. takes approximately 3-5 business days, while international shipping varies by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I determine my size in Ronny Kobo designs?
Our pieces are designed with a contemporary fit. We provide a detailed size guide on each product page, but if you are between sizes, we generally recommend sizing up for our more tailored silhouettes.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or fees incurred during the import process.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only accommodate cancellations or modifications within 30 minutes of order placement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Affirm or Klarna.